Privacy Policy

Who we are

Outerview is building independent business audit tools that use publicly available data. We are based in Australia. You can contact us at hello@outerviewhq.com.

What we collect

During our prelaunch phase, we collect information through two channels:

• Waitlist form: your name, email address, business name or website URL, and any optional notes you provide.
• Website analytics: anonymised usage data via Vercel Analytics, including page views, referral source, device type, and country. This does not include personally identifiable information.

How we use it

We use the information we collect to:

• Respond to your expression of interest
• Evaluate demand for the product before launch
• Improve the website experience
• Contact you about your enquiry and relevant launch updates related to that enquiry

Website analytics

We use Vercel Analytics to understand how visitors use our website. Vercel Analytics is privacy-friendly: it does not use tracking cookies, does not perform cross-site tracking, and does not collect personal data.

Third-party services

We use the following services to process waitlist submissions:

• Supabase (database hosting): your waitlist submission (name, email, business name or URL, and any notes) is stored in a Supabase-hosted PostgreSQL database located in Sydney, Australia. Supabase acts as a data processor on our behalf. See the Supabase Privacy Policy.
• Resend (transactional email): when you submit the waitlist form, we send an internal notification email to our team containing your submission details. This email is sent via Resend. No marketing emails are sent to you via this service. See the Resend Privacy Policy.

These services process your data only as necessary to provide their functionality to us and are not authorised to use it for their own purposes.

Australian Privacy Principles

We aim to handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) as a matter of best practice. Our formal obligations under the Act, including whether we meet the threshold for APP coverage, are subject to legal review.

Data minimisation

Our site is currently in a prelaunch phase. We do not require account creation, do not collect payment details, and do not process credit card information. We collect only the minimum information needed to manage the waitlist and respond to enquiries.

Data retention

Waitlist information is retained for the duration of the prelaunch period and any subsequent business relationship. You can request deletion of your information at any time by emailing hello@outerviewhq.com.

Your rights

You have the right to:

• Access: request a copy of any personal information we hold about you.
• Correction: ask us to correct inaccurate information.
• Deletion: ask us to delete your information.
• Complaint: lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, email hello@outerviewhq.com.

Changes to this policy

This policy covers the prelaunch website and waitlist only. It was last updated to reflect the addition of Supabase and Resend as third-party processors for waitlist submissions. It will be further updated before any payment processing or account creation features are introduced. Material changes will be noted on this page with an updated effective date.

Contact

For any questions about this privacy policy, contact us at hello@outerviewhq.com.