Outerview
Independent Business Audit

Right Now, AI Is Recommending Your Competitors. Not You.

We audit your business the way the world actually sees it: your website, your search presence, your AI visibility, your competitors, your reputation. 9 domains. Scored. Benchmarked against your top 10 competitors. Delivered within 24 hours.

~55%expect growth
~42%experience it

The gap between ambition and reality. CPA Australia, 2024-25.

95%see opportunity
22%have a plan

Prosperity Advisers Group / Inside Small Business, 2016.

Sample Audit Snapshot9 domains
Brand Health0
Technical0
Search & AI0
Content0
Advertising0
Market Position0
Business Health0
Reputation0
Compliance0
critical
early foundations
building foundations
established foundations
strong
exceptional
Outerview Score58/100

Independent · No retainers · No upsell · Just the truth about your business

What Does AI Say About Your Business?

Every day, AI systems like ChatGPT, Perplexity and Gemini decide whether to recommend your business or leave you out entirely. Most businesses have never checked.

Your Outerview audit includes a full AI readiness assessment: structured data, schema markup, content accessibility, and whether the major AI platforms actually mention you when asked about your industry.

Domain 3 of 9

Search & AI Visibility

Score

42/100

Critical Finding

When prompted to recommend a provider in , none of the three major AI platforms (ChatGPT, Perplexity, Gemini) mentioned . Two direct competitors – and – appeared in every response.

High

Schema markup coverage: 12% of pages. Competitor average: 68%. has no FAQ schema, no Organisation schema, and no product/service structured data. This directly limits AI discoverability.

Recommendation

Implement Organisation, FAQ, and Service schema across all primary pages. Restructure content for AI-parseable format. Priority: P0 – this is the single highest-impact change available to .

Extract from a real Outerview audit. Company details redacted.

The View From Outside

Your customers Google you before they call. Your competitors benchmark against you weekly. AI systems decide whether to recommend you or skip you entirely. Job seekers read your Glassdoor reviews. Potential partners assess your credibility in 30 seconds.

This is happening constantly, across dozens of channels. And you've never seen what they see.

Not because the data is hidden. It's all public. But nobody has ever pulled it together into one honest picture, benchmarked you head-to-head across all 9 domains against your 10 closest competitors, and shown you exactly where you lead, where you trail, and where the gaps are.

Head-to-Head Extract

Competitive Comparison Matrix

DomainYou
Brand HealthLeadsOn parTrails
Search & AITrailsLeadsOn par
Market PositionLeadsOn parTrails
ReputationOn parLeadsTrails
Extract from a real Outerview audit. Competitor names redacted.

You Can't Fix What You Can't See

You’re invisible to AI. And it’s costing you customers right now.

When someone asks ChatGPT, Perplexity or Google’s AI Overview for the best provider in your industry, your competitors show up. You don’t. AI-driven search has surged from under 10% of interactions in 2023 to 30% in 2026 (ALM Corp). ChatGPT alone processes roughly 1.6 billion queries per day – about 12% of Google’s daily volume (Gartner / Similarweb). Google’s global search share dropped below 90% for the first time in over a decade (StatCounter, 2025). Gartner predicts traditional search volume will drop 25% by 2026 as AI answers replace search results. Businesses without structured data and AI-accessible content are being left out of the conversation entirely.

The worst part? You’ll never see these customers. They never find you in the first place.

Your agency is grading its own homework.

You pay $2,000 to $5,000 a month. They send you a report. But that report only covers what they sell. Without an independent baseline across brand, SEO, content, advertising, technical performance and reputation, you have no way to know if they’re working on what actually matters.

Your competitors know more about your business than you do.

They can see your website is slower than theirs. They can see their Google reviews outnumber yours four to one. They can see they rank above you for the keywords your customers search. The tools to find all this exist. You just haven’t used them on yourself yet.

Blind spots compound silently.

Rising costs, shifting markets, competitor moves – by the time you notice, the damage is already done. 95% of SME owners see growth potential, but only 22% have a plan to capture it. The gap isn’t ambition. It’s visibility.

These gaps compound every day. Customers you never meet choose a competitor. AI systems form opinions based on data you haven't managed. Your next agency contract renews without a baseline to hold them to. The blind spots are already there. The question is how long you leave them.

What the Data Says

These are the numbers behind why external business intelligence matters. Every stat cites its source.

95%

of SMEs see opportunities to grow. Only 22% have a plan to capture them.

Prosperity Advisers Group / Inside Small Business, 2016

23x

more likely to acquire customers. Data-driven organisations also retain 6x more and are 19x more likely to be profitable.

McKinsey & Company

43%

of non-employing Australian businesses don’t survive three years. For employing businesses, 39% don’t make it.

Australian Bureau of Statistics, 2025

2x

the revenue per employee for digitally advanced small businesses, with 4x the revenue growth and 6x the employment growth.

Deloitte Access Economics / Google

3.8/10

is how sales teams rate their own competitive readiness – despite 68% of deals being head-to-head against rivals.

Crayon, 2025

70%

of businesses listed for sale never sell. Up to half of M&A deals don’t make it to closing.

Exit Planning Institute, 2023; Rapid Diligence, 2025

90%

of S&P 500 market value is now intangible assets – brand, reputation, IP, digital presence. Up from 17% in 1975.

Ocean Tomo, 2025

Who This Is For

Growing and want to accelerate

You know your industry is competitive. You want the data to outmanoeuvre rivals and capture more market share. This audit shows you exactly where to invest.

Established and want to protect what you’ve built

You’ve worked hard to get here. You want foreseeable, sustained work without nasty surprises. This audit shows you the risks you can’t see from the inside.

Preparing to sell or hand over

Buyers will Google your business before they make an offer. 70% of businesses listed for sale never sell – often because of what surfaces in due diligence. This audit shows you what a buyer would find, so you can fix it first.

Three Steps. Full Picture.

01

You Order

Tell us your business name or website. That’s it. No logins, no integrations, no access to your systems required. We work entirely from publicly available data – the same data your customers and competitors already use to judge you.

02

We Analyse

Our intelligence experts cover 9 distinct domains. We audit your website, search visibility, AI readiness, content, advertising, market position, reputation and compliance. Then we run the same analysis on your top 10 competitors so every finding has context.

03

You Act

Within 24 hours you receive a 100+ page report with every domain scored out of 100, benchmarked against your competitors. Hand the web developer section to your developer, the SEO brief to your SEO person, and keep the business owner summary for yourself. Every finding is classified by urgency and effort – so you know exactly what to fix now, what to fix next, and what to plan for.

We don't sell marketing services. The audit is the product.

No retainers, no upsells, no incentive to find problems that lead to our next engagement. You pay for the report, that's the deal. We're still here for questions after delivery, with more ways to use your data on the way.

What Your Audit Covers

9 domains. Comprehensive analysis. One report that covers everything.

Brand Health

Is your value proposition clear in 5 seconds? How do your website, messaging and visual identity stack up?

Technical Performance

Site speed, mobile experience, security posture, email authentication. The foundations everything else sits on.

Search & AI Visibility

Where you rank in Google, and whether ChatGPT, Perplexity and AI Overviews even know you exist.

Content & Authority

Are you the voice of your industry, or silent while competitors build authority? Publishing quality, gaps and strategy.

Customer Acquisition

How well you bring in new customers across observable channels — paid, organic, content, referral. Active motion, measurement, conversion paths, channel-mix fit.

Market Position

How your pricing, features and positioning compare. Where you lead, where you trail, and where the gaps are.

Business Health

Hiring signals, team structure, leadership profiles. What the market can see about your growth and operational maturity.

Reputation & Trust

Google Reviews, Glassdoor, social proof, media mentions. The public perception that shapes buying decisions before anyone contacts you.

Compliance

Privacy policies, accessibility, cookie consent, regulatory compliance. The legal and reputational risks hiding in plain sight.

What's Included

100+ pages of sourced analysis
Every domain scored out of 100
Your top 10 competitors identified, profiled, and ranked
Head-to-head comparison matrix across all 9 domains
Where you win, where you lose, and whitespace opportunities
Prioritised action plan (P0 / P1 / P2)
Implementation guides by role
Executive summary with your top 10 priorities
Delivered within 24 hours

Inside the Report

An excerpt from the published sample — a real audit of a real company, shared with the owner’s consent. This is what scored, evidenced analysis looks like.

Gloom Scroller — audited 3 July 2026
Outerview Score 48/100 · building foundations

Executive Summary

Top 10 Priorities

P0

Discoverability

Register the website with the search engines' free site-owner tools, verify indexed coverage, and submit any missing pages

Loweffort
P0

Discoverability

Earn the first third-party coverage: launch on Product Hunt, create the standard business profiles, and pitch the roundup writers who already name rival apps

Mediumeffort
P0

Reputation & Trust

Switch on the in-app rating prompt at moments of earned satisfaction

Loweffort
P1

Tech Health

Close a security configuration gap [details withheld from the public sample]

Loweffort
P1

Customer Acquisition

Install visit-to-install acquisition measurement

Loweffort

5 more priorities in the full report

View Sample Report

The Kind of Things We Find

These are real findings. Anonymised, but typical.

Critical
We asked ChatGPT, Perplexity and Gemini to recommend providers in the client’s industry and city. None of them mentioned the business. Two competitors appeared in every response.

This is the most common critical finding we see. Most businesses have no idea it’s happening, because you’d never think to check.

High
The homepage headline was an aspirational tagline that didn’t explain what the business actually does. Competitor sites communicated their value proposition within 5 seconds.

When you’re inside your own brand every day, you stop seeing what a first-time visitor sees. This shows up in most audits.

High
12 Google Reviews averaging 4.2 stars. Closest competitor: 147 reviews averaging 4.6 stars. On G2 and Capterra, the business had no presence at all.

Review volume is now a ranking signal for both Google and AI search. This isn’t just social proof anymore. It directly affects whether people find you.

Medium
The mobile homepage took over six seconds to fully load for real visitors. More than half of mobile users give up before that.

Measured from real-visitor field data, not a lab estimate. Most owners only ever see their site on office wifi — they never feel what a first-time mobile visitor feels.

These aren't edge cases. Nearly every business we've audited has at least three findings they had no idea about.

Thinking About Selling?

Buyers increasingly value intangible assets – brand, reputation, digital presence. An Outerview audit is a pre-sale health check: see your business the way a buyer will, fix the issues before they become deal-breakers, and go to market with confidence.

Up to half of M&A deals don't close. The issues were always there – the seller just didn't look first.

Why preparation matters

70%

of businesses listed for sale never sell. The difference is preparation.

Exit Planning Institute, 2023

~50%

of M&A deals don’t make it to closing. Due diligence is the leading cause – buyers walk away when the business looks riskier up close.

Rapid Diligence, 2025

90%

of S&P 500 market value is now intangible – brand, reputation, IP, digital presence. Up from 17% in 1975.

Ocean Tomo, 2025

Why Outerview

Most audits cover one thing. Yours covers all nine.

An SEO tool scores your SEO. A brand agency scores your brand. To see your whole business the way the market actually does, you'd normally stitch together five vendors over six weeks. Outerview delivers all nine domains in one 100+ page report, benchmarked against your top 10 competitors, within 24 hours.

Audit optionDomainsPrice
SEO audit toole.g. Semrush, Ahrefs1~US$130/mo
AI-visibility toole.g. Profound, Otterly1~US$100+/mo
Agency website auditdone-for-you report1-3US$750-5kone-time
Brand / CRO auditboutique agency1US$1.5-15kone-time
Management consultancystrategy firmManyUS$50k+project
Outerviewthis audit9A$5,500one-time

Tool prices are recurring (per month); agency and consultancy figures are one-time project fees. Outerview is a single fixed fee. Coverage and prices are indicative market rates as at June 2026.

To match this coverage yourself

You'd buy an SEO audit, an AI-visibility subscription, a brand audit, a conversion audit, and a competitive-research engagement: five-plus vendors, weeks of lead time, and easily A$10,000+ before anyone hands you a single joined-up view. No competitor delivers this breadth in one place: a 100+ page report with a prioritised action plan, timeline, and role-based implementation guides, benchmarked against your top 10 competitors and delivered in 24 hours for a fixed one-time fee, with interactive tools on the way.

Register Your Interest

Two ways to get there

Stitch it together5+ vendors · 6 wks · A$10k+
Outerview1 report · 24 hrs · A$5,500

Straightforward Pricing

One flat fee, everything included. No retainer, no upsell.

A management consultant would charge $10,000 to $50,000 for less scope and take months to deliver. A single finding from this report is often worth multiples of the fee.

A$5,500inc GST

One-time payment. No retainer.

Full audit across all 9 domains
Benchmarked against your top 10 competitors
100+ page scored report with evidence
Executive summary: your top 10 priorities
Action plan ranked by impact (P0/P1/P2)
Implementation guides by role
Head-to-head competitor matrix
Post-delivery questions included
Delivered within 24 hours
Register Your Interest

Common Questions

The blind spots are already there.

How long do you leave them?

One flat fee of A$5,500, everything included. Your full report delivered within 24 hours of ordering.

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